Security reviews are painful. They take weeks to complete, require hours of manual work, and are riddled by inefficient ‘back and forth’ efforts to gather information from across the business. Part of the broken security review process is everyone’s least favorite thing: the security questionnaire.
At SafeBase, we’re dedicated to making security questionnaires a pain of the past, yet we understand not every company can get rid of questionnaires entirely. That’s why we built AI Questionnaire Assistance to go with our Trust Center Platform.
Overview: AI Questionnaire Assistance
While our Trust Centers eliminate up to 98% of inbound security questionnaires, AI Questionnaire Assistance helps you respond to any residual questionnaires quickly and accurately. In short, we make security reviews simple, and the power of AI helps us make them even easier.
AI Questionnaire Assistance integrates AI into our Trust Center Platform, streamlining how you respond to questionnaires. When paired with a SafeBase Trust Center, AI Questionnaire Assistance amplifies our efforts to take the pain out of the security review process.
What does AI Questionnaire Assistance do?
Combining workflow automation with AI that fits the needs of your brand and business, AI Questionnaire Assistance gives you a smarter alternative to manually churning through questionnaires. Simply upload a questionnaire to generate high-confidence answers that need little to no human input.
SafeBase improves your questionnaire experience using AI — without compromising data integrity. Data is isolated to your own private data store, we never train on your data, and the AI only pulls information to answer questionnaires. Plus, we re-sync your data daily, ensuring only the most up-to-date information is used for responses.
Not only does AI Questionnaire Assistance give you time back in the security review process, it also reduces the time spent on residual inbound security questionnaires by 80% or more.
How would we sum it up? AI Questionnaire Assistance enables three key benefits for your organization: time, scale, and efficiency.
Save time
AI Questionnaire Assistance reduces the tedious, manual work involved in processing questionnaires and finding relevant security information. It taps into your Trust Center and Knowledge Base, helping you confidently answer questionnaires in a fraction of the time.
Scale efforts
By streamlining the information exchange and cutting the back-and-forth between you and your buyers, AI Questionnaire Assistance allows you to easily manage larger volumes of questionnaires, no matter their complexity. In addition, you can scale your security program and grow its impact by consolidating and centralizing questionnaire management, simplify cross-functional workflows by integrating with Slack and Salesforce, and more.
Increase efficiency
AI Questionnaire Assistance makes your security function more effective — gone are the dependencies on inefficient manual workflows and you’ll no longer need to over-index on time spent responding to questionnaires. By processing your data securely and intelligently, AI Questionnaire Assistance feels like a natural extension of your team. Greater security ROI, fewer inputs, and quicker turnarounds.
Product functionalities in AI Questionnaire Assistance
Let’s break down the key features of AI Questionnaire Assistance.
Questionnaire intake
We’ve said it, and you know it first-hand — manually answering questionnaires one by one is time-consuming and irritating. This is where security questionnaire software comes in.
By parsing information from your Trust Center, Knowledge Base content, external websites, and security artifacts, including Word/docx and PDF files, AI Questionnaire Assistance quickly answers residual security questionnaires so you don’t have to.
To make managing inbound questionnaires as simple as possible, you can use AI Questionnaire Assistance to upload questionnaires directly within SafeBase, via our Chrome extension, and – in the very near future – through Slack. Revenue teams can also submit questionnaires from Salesforce on their buyer’s behalf.
Additional intake features include support for multiple questionnaire formats and question types, auto-mapping upon upload, and a dedicated Questionnaire Manager role to help triage inbound questionnaires.
Questionnaire collaboration
Assign subject matter experts as question owners or approvers by either individual assignee or group assignment. For complete visibility into outstanding tasks, assign due dates and notify designated question owners via email or Slack, with direct links to relevant items and built-in reminders, ensuring nothing gets overlooked.
Multi-language support
Upload questionnaires in any supported language and export the completed questionnaire in any supported output language.
Insights
Access rich analytics in SafeBase to gather data on the impact of your security and trust programs. SafeBase not only tracks how many security questionnaires your Trust Center eliminated and how many residual questionnaires you received, but also offers insight into which open questionnaires to prioritize based on CRM data, like deal status and associated revenue.
Additionally, we help inform near-term security initiatives and the future of your trust programs with visibility into buyer security review trends. For example, at-a-glance dashboards show trending topics for your buyers based on inbound questionnaire content, including question count for a trending topic and growth rate quarter over quarter.
Learn more about AI Questionnaire Assistance.
A painless future with questionnaires using SafeBase
Questionnaires shouldn’t take hours to complete, strung across several days or weeks of disjointed communication. It should take minutes, and with AI Questionnaire Assistance, that’s a practical goal. Spend less time reacting with an intensive, irritating, and inefficient questionnaire process, and more time on proactive security initiatives that build customer trust.
Ready to learn more about how AI Questionnaire Assistance makes managing inbound security questionnaires easier? Schedule a demo with our team to get a deep dive into all the details.
SafeBase is the leading Trust Center Platform designed for friction-free security reviews. With an enterprise-grade Trust Center, SafeBase automates the security review process and transforms how companies communicate their security and trust posture.
See how fast-growing companies like LinkedIn, Asana, and Jamf take back the time their teams spend on security questionnaires, create better buying experiences, and position security as the revenue-driver it is.
